Consumer watchdog warns airlines over advertised prices

AVIATION: Airlines have been warned to expect strong action on advertising breaches after the consumer watchdog found eight carriers had failed to include all fees and taxes in air fares carried on websites.

Jetstar, Tiger, Etihad, Malaysia Airlines, American Airlines, AirAsia X, LAN and Air New Zealand improved their websites in response to concerns of the Australian Competition & Consumer Commission.

The ACCC said a compliance review had found the airlines were in breach of legislation requiring companies that use a partial price in advertising to also prominently display a total price.

"All airlines carrying on a business in Australia must advertise airfares that include all applicable fees and taxes," ACCC chairman Graeme Samuel said.

"The ACCC will not tolerate further non-compliance. These pricing requirements have been in place since May 25, 2009.

"Non-compliance is likely to attract strong enforcement action to stop similar conduct in the future."








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